Recruiter Agreement

2. Key Definitions

• Platform means the H2Z website, dashboard, APIs, and related services.
• Candidate Data means any personal or assessment data of job applicants processed through the Platform.
• Services means job posting, resume screening, AI-based assessments, proctoring, and knowledge-graph search made available under your plan.

3. Services Provided

H2Z grants the Recruiter a non-exclusive, non-transferable right to use the Platform, subject to the features and usage limits of the Recruiter's subscribed plan (Swatantrah, Udaan, Tvaritah, or Anantah), including any add-ons purchased.

H2Z may update, improve, or modify Platform features from time to time. Material reductions in features under a paid plan will be communicated in advance.

4. Recruiter Obligations

• Provide accurate company and job posting information.
• Use the Platform only for genuine hiring purposes, not for spam, data harvesting, or reselling access without authorization.
• Not discriminate against candidates on grounds prohibited by applicable law.
• Keep login credentials confidential and promptly report any unauthorized account access.
• Use Candidate Data only for the hiring process for which it was collected and not retain or reuse it beyond that purpose without candidate consent.

5. Fees & Payment

Fees are as published on the H2Z Pricing page or as agreed in a signed order form, billed as per the selected plan (monthly or annual). Add-on usage (extra assessments, proctoring, resume screening, etc.) is billed as consumed.

Fees are exclusive of applicable taxes (e.g., GST), which will be added at the prevailing rate. Non-payment may result in suspension of Services after written notice.

6. Trust & Compliance

H2Z is built on a compliance-first foundation. This section summarizes how we protect data and support Recruiters in meeting their own legal obligations.

6.1 Data Protection & DPDPA Compliance

H2Z processes Candidate Data in line with India's Digital Personal Data Protection Act (DPDPA), 2023. The Recruiter acts as the data fiduciary/controller for the candidates it hires or evaluates, and H2Z acts as a data processor providing the underlying platform.

6.2 Confidentiality

Both parties agree to keep confidential any non-public business, pricing, or candidate information shared during the course of this Agreement, and to use it only for purposes of the Services.

6.3 Candidate Video & Assessment Data Retention

Video recordings from AI-proctored assessments are retained for 15 days from the date of the assessment and are automatically and permanently deleted thereafter. Recruiters should download or reference proctoring reports within this window if needed for internal records.

6.4 Security Measures

• Encryption of data in transit and at rest.
• Role-based access controls limiting internal access to Candidate Data.
• Regular monitoring for unauthorized access or misuse.

6.5 Fair & Transparent AI Use

H2Z's AI-based screening, ranking, and assessment tools are designed to evaluate candidates on job-relevant skills. H2Z does not knowingly build ranking criteria on protected characteristics such as gender, religion, caste, or disability.

6.6 Recruiter's Compliance Responsibility

The Recruiter remains responsible for ensuring its own hiring practices, job postings, and use of Candidate Data comply with applicable labour, equal-opportunity, and data protection laws in its jurisdiction.

6.7 Audit & Data Requests

H2Z will reasonably cooperate with lawful requests from Recruiters or regulators regarding data processed on their behalf, including data export or deletion requests, subject to applicable record-keeping obligations.

7. Term & Termination

This Agreement is effective from the date of account creation and continues for the subscribed billing period, renewing automatically unless cancelled. Either party may terminate for convenience with 30 days' written notice, or immediately for material breach that remains uncured after 15 days' notice.

Upon termination, the Recruiter's access to the Platform ends; H2Z will retain or delete Recruiter and Candidate Data per its Privacy Policy and applicable law.

8. Intellectual Property

The Platform, including its software, knowledge graph, assessment engine, and branding, is the property of Suketa Tech and Product Solutions Pvt Ltd. No rights are transferred to the Recruiter except the limited right to use the Platform under this Agreement.

9. Limitation of Liability

To the extent permitted by law, H2Z's aggregate liability under this Agreement is limited to the fees paid by the Recruiter in the 3 months preceding the claim. H2Z is not liable for indirect, incidental, or consequential damages, including hiring decisions made using Platform outputs.

10. Governing Law & Dispute Resolution

This Agreement is governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, unless otherwise resolved through mutual good-faith negotiation.

11. Miscellaneous

• This Agreement, together with the Privacy Policy and Pricing page, constitutes the entire agreement between the parties.
• H2Z may update this Agreement from time to time. Continued use of the Platform after notice constitutes acceptance.
• If any clause is found unenforceable, the remaining clauses continue in effect.